Client Relationship Manager - globally recognised newspaper group

Job Sector
Subscriptions / SaaS / Research
Contract Type
£35k basic plus 10% annual bonus and other benefits
Job Reference
Media IQ - LH/NS/4

Client Relationship Manager​ | £35k basic plus 10% annual bonus

Do you want to work for one of the world's leading newspapers?

Do you have 2 + years corporate account management experience?

If so then please read on…

The Company

One of the world’s leading news organisations that is recognised for its authority, integrity and accuracy are seeking Client Relationships Managers. They provide essential data, analysis, comment and news for the global business community. You will benefit from a supportive and collaborative culture and environment and will have lots of opportunity to develop your career.

The Role of Client Relationship Manager

Many senior level professionals pay to subscribe to this employer's leading editorial content which provides industry news and views, analysis, trends and developments etc. If there are a number of subscribers, all working for the same business (collectively spending over £8.5k per year), that company is classed as a "key account". As a Client Relationship Manager your job will be to look after a number of key accounts. No selling is involved. You will be provide advice on how to access different content, provide basic training, set up new subscribers, help with relevant integration, answer customer enquiries etc. Essentially your role will be to ensure that each client is happy and able to maximise value from each subscription.

You will be expected to meet with C Suite professionals, presenting face to face as well as keeping contact via the phone.

Requirements for the role of Client Relationship Manager

  • 2+ years account management experience
  • Client facing experience
  • Excellent relationship building skills
  • Outgoing, confident and enthusiastic
  • Stable career path

*Please note there are two positions (as well as a 6 contract role for a French speaker)*

If you think you could be the Client Relationship Manager we are looking for, please send in your CV and a consultant will be in touch.

Apply for this role